Terms and Conditions

These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our site, you agree to these terms. Please read them carefully.

Ownership of Content

All content on the IZACOZY website—including images, text, logos, and graphics—is the property of IZACOZY or its content providers and is protected by applicable copyright and trademark laws. Reproduction, distribution, or use of any content without our express written permission is strictly prohibited.

User Accounts

To access certain features, you may be asked to create an account. You agree to provide truthful and accurate information, keep your account details up to date, and safeguard your login credentials. You are solely responsible for all activity under your account.

Product Information & Pricing

We aim to provide accurate product descriptions and pricing at all times. However, in the event of an error, IZACOZY reserves the right to cancel any affected orders. If a payment has been processed for a cancelled order, a full refund will be issued.

Order Acceptance

All orders are subject to acceptance. An order confirmation does not guarantee approval or shipment. We reserve the right to cancel or refuse any order for any reason. If your payment has already been processed, you will receive a full refund.

Shipping & Delivery

Orders are shipped using standard carriers. Shipping methods, costs, and estimated delivery times can be found on our Shipping Policy. Risk of loss transfers to you once the product is handed over to the carrier. Delivery dates are estimates and not guaranteed.

Returns & Refunds

We accept returns on most items within 30 days of delivery. Products must be unused, in original condition, and in their original packaging. Some items may not be eligible for return or may be subject to a restocking fee. Please see our Return Policy for full details.

Limited Warranty

We stand behind the quality of the products sold on IZACOZY. All new products are covered by a 1-year limited warranty from the date of purchase, unless otherwise stated.

What’s Covered:

• Defects in materials or workmanship under normal use.
  

What We’ll Do:

At our discretion, we may:

• Send replacement parts
  
• Replace the product
  
• Offer a partial or full refund if a replacement is not available
  

Shipping for replacement parts or products is covered by us. In some cases, we may also cover return shipping.

What’s Not Covered:

• Misuse, accidents, or abuse
  
• Commercial or unintended use
  
• Weather or natural damage
  
• Improper installation or unauthorized modifications
  
• Incidental or consequential damages
  

To qualify for warranty service, you must provide a valid proof of purchase and return the item in original or protective packaging.

Warranty Claims:

Please email us at support@izacozy.com with your order number, a description of the issue, and clear photos of the item. Our support team will assess your claim and provide next steps.

This warranty provides specific legal rights. You may have other rights based on your local laws.

Limitation of Liability

IZACOZY is not liable for indirect, incidental, or consequential damages, including lost profits, data, or goodwill, arising from your use of our website or any products purchased through it.

Indemnification

You agree to defend and hold harmless IZACOZY and its team from any claims, liabilities, damages, and expenses arising from your use of our website or violation of these Terms.

Dispute Resolution

Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association. You waive the right to a trial by jury or to participate in a class-action lawsuit.

Severability

If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full effect.

Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page. Continued use of our website after changes are made indicates your acceptance of the updated terms.

Contact Us

For questions about these Terms & Conditions, please email us at:
support@izacozy.com